Refund Policy

Return & Refund Policy

At Relive Health Hendersonville, located in Hendersonville, TN, our goal is to ensure that every client has a positive experience with our services and products. We are committed to providing high-quality medical care and retail items, and we want to be transparent about our return and refund policies to maintain trust and clarity with our clients.

Prescription Medications

As prescription medications are specifically tailored to each individual’s unique needs, they cannot be returned once dispensed. These medications are created and prescribed for specific medical purposes, which makes them ineligible for resale or redistribution. For this reason, all sales of prescription medications are considered final, and no refunds or returns can be accepted.

Retail Merchandise and Skincare Products

We understand that circumstances may arise where a return is necessary. For retail items, including skincare products, we offer the option to return or exchange products within 14 days of the purchase date. However, the items must be in their original, unused condition to qualify for a return. This policy ensures that all returned items are in a suitable condition for future sale and that the integrity of the products is maintained.

We highly value your satisfaction with every purchase and appreciate your cooperation in adhering to this policy. If you have any questions, concerns, or need further assistance with a product you’ve purchased, our customer service team is readily available to offer support and guidance throughout the process.